BurJuman Mall has unveiled its new Smart Parking system, which aims to revolutionise the arrival experience at the mall by providing hassle-free, efficient parking options.

The mall said it is transforming its customer convenience by introducing a new ticketless paid parking system and user-friendly navigation upgrades. These enhancements are now live across the mall’s parking facilities, aiming to decongest parking, improve car flow, and make parking easier for customers. This commitment to customer satisfaction is evident in BurJuman Mall’s efforts to enhance the overall shopping experience, said a statement.

BurJuman’s Smart Parking, enabled by advanced ANPR (Automatic Number Plate Recognition), provides paperless and touchless entry and exit. Guests can enjoy free parking for the first three hours daily, and VOX Cinema guests receive an additional three hour grace period free of charge upon validation. Parking is also free on Sundays and public holidays. Guests can make payments via card or cash at Parking Payment Kiosks, with card only payment available at exit points, the statement outlined.

Enhanced wayfinding signage simplifies navigation within the parking facility, while designated areas ensure accessibility for individuals with disabilities and families. BurJuman Mall prioritises convenience from the very first touchpoint, ensuring visitors have a smoother and smarter shopping, dining, and entertainment experience.

BurJuman Mall said that introducing Smart Parking is part of its ongoing commitment to listening to its community and evolving its offerings to provide a modern and convenient lifestyle destination. This upgrade aligns with Dubai’s efforts to promote smart infrastructure and customer-centric retail innovation.