A contract between Serco Saudi Services and Dr. Soliman Fakeeh Hospital (DSFH) will transform facilities management services at the Jeddah hospital, says the subsidiary of the FTSE-listed Serco Group.

In a statement, Serco said it will work in close collaboration with DSFH management and staff to bring “its knowledge of international best practice in service and solution design in healthcare facilities management to develop bespoke and high quality facilities services” at the Jeddah Hospital. The scope of services includes, facilities operation and maintenance, portering and housekeeping.

“This is a great opportunity to further improve patient experience in Jeddah through Serco and DSFH working together to bring new service methodologies, ways of working and the latest technology to the clinical environment and support the delivery of high quality clinical care,” said Ahmad El Houri, general manager, Serco Saudi Services.

Serco claims to have extensive experience in delivering essential healthcare facilities management services: “From mission critical building maintenance to hospital facilities services such as catering, cleaning, and porter services, we specialise in delivering a better environment for healthcare and supporting improved patient outcomes. We partner with governments, healthcare authorities and world-class healthcare companies to deliver patient-centered solutions that address the challenge of declining health budgets, in the face of rising public demand.”